Design prototype. Clinical thresholds and routing rules are conservative defaults pending sign-off by the medical director and hair specialist. No data is stored.
Your hairStep 1
A 4-minute check, built around your safety
Let's understand your hair first.
Hair loss has many causes. Most are very treatable from home. A few need a specialist's eyes before any treatment, and starting the wrong thing can cost you months. So before we build anything, we ask a few careful questions. There are no wrong answers here, and nothing you say is judged.
🤝
Whatever your answers, you leave with a clear next step: either a formula built for you, or a warm hand-off to the right specialist. Never a dead end.
A little about you.
This shapes which treatments are safe and appropriate for you. Your care team uses it too.
Yes
No
Hair loss patterns and safe treatments differ, so we tailor the assessment.
Tailored plan
Men's hair
Tailored plan
Women's hair
🌱
Thanks for your honesty. Our hair program is for adults 18 and older. For anyone younger, hair changes really are best looked at in person by a doctor, who can check for the causes that matter most at a younger age.
The story so far.
When and how hair loss begins tells us a great deal about the cause.
In the last few weeks
A few months ago
Gradually, over years
Suddenly
Slowly and gradually
Still getting worse
About the same
Slowly improving
Where are you noticing it?
Pick the picture that looks most like your situation. An approximation is perfectly fine.
How does your scalp feel and look?
Comfortable, healthy skin points one way. Irritated or changed skin points another, and it matters.
Pain, burning, or real tenderness
Redness with pustules, crusting, or oozing
Smooth, shiny skin where hair won't grow back
Thick scaling or flaking with itch
None of these, my scalp feels normal
A few specifics.
These help us catch the small number of causes that really do need a specialist first.
Distinct round or oval bald patches
Losing eyebrows, eyelashes, or beard too
Coming out in handfuls, very fast
Mainly at the edges or hairline, where I wear it pulled tight
None of these
We ask gently and without any judgment. It is common, and it changes what helps.
Yes, sometimes or often
No
Anything happening in your life?
The body often sheds hair a few months after a big event. When it does, the hair usually recovers, and the right support is different from pattern loss.
A major illness, high fever, or surgery
Childbirth (in the last year)
Significant emotional stress or grief
Rapid weight loss, crash diet, or a weight-loss medication
Started a new prescription medication
None of these
Your health, briefly.
A short screen for the health conditions that show up in the hair. Confidential, and only used for your care.
Thyroid condition, or symptoms like fatigue and temperature sensitivity
An autoimmune condition (personal or close family)
Recent unexplained fever, weight loss, joint pain, mouth ulcers, or a new rash
None of these
Irregular periods, with new acne or unwanted facial/body hair
Rapid changes like a deepening voice
Currently pregnant or breastfeeding
None of these
Last part. Your history.
Family pattern and what you have already tried help your prescriber pick what is most likely to work.