Three minutes, and your formula gets personal

First, let's get to know your skin.

Tretinoin is not one-size-fits-all. The right strength depends on your skin type, your history with retinoids, and how your skin behaves. These questions set all of that, so your formula arrives suited to you rather than to an average.

🤝

A few questions are safety questions. Sun-damaged skin is exactly the skin that occasionally hides something a doctor should look at in person. We would rather catch it than sell past it.

A little about you.

Two quick ones that decide what is safe to put in your formula.

Are you 18 or older?

Yes

No

Are you pregnant, breastfeeding, or trying to conceive?

We ask everyone. Retinoids are not used in pregnancy, so this changes what we can offer, and we would never want to get it wrong.

Yes, one of these applies

No

How does your skin meet the sun?

This is the single best predictor of how your skin will respond to a retinoid, and whether we need to guard against dark marks. Pick the one that sounds most like you.

What would you like to work on?

Your goals steer which boosters earn a place next to your tretinoin.

Select all that apply.

Fine lines and wrinkles

Texture and dullness

Dark spots and post-blemish marks

Larger symmetric brown patches across cheeks, forehead, or upper lip

Firmness and laxity

Redness

Breakouts alongside the aging stuff

Which sounds most like your skin right now?

How is your skin behaving lately?

A retinoid works best on a calm, intact barrier. If yours is having a moment, we start differently rather than pushing through.

Do any of these apply? Select all that apply.

Rosacea, or I flush and go red easily

Eczema, dermatitis, or a rash around my mouth or nose

My skin is irritated, peeling, or broken right now

My skin is generally very sensitive

None of these, my skin is calm

In the last 4 weeks, have you had a peel, laser, microneedling, or facial waxing?

Yes

No

What is your history with retinoids?

This sets your starting strength. There is no wrong answer, and starting gentle is not starting behind.

Never used one

Used retinol or an over-the-counter one, it was fine

Used prescription tretinoin and tolerated it well

Tried one and my skin reacted badly

The safety part.

Short, and the most important page here. Sun-damaged skin is the same skin that can hide something worth a doctor's eyes. None of this is meant to alarm you.

Do any of these describe your skin? Select all that apply.

A mole or spot that is new, changing, or looks unlike my others

A sore or scab that will not heal, or that bleeds and crusts

I have had skin cancer or precancerous spots before

I take immune-suppressing medication, or I have had a transplant

A facial rash along with joint pain, fever, or feeling unwell

None of these

Are you taking isotretinoin (Accutane), or did you finish it in the last month?

Yes

No

Do you take any medication that makes you more sensitive to the sun?

Some antibiotics, diuretics, and others. If you are not sure, that is a perfectly normal answer.

Yes

No

Not sure

Last part, and a gentle one.

Most of us are harder on our own skin than anyone else is. These two questions help us make sure a cream is actually the right tool for what is bothering you, and they change nothing about how we treat you.

Do thoughts about how your skin looks take up a lot of your day, or get in the way of work, plans, or how you feel?

Not really, I would just like to look after it

Sometimes, it bothers me

A lot, it is hard to stop thinking about it

Have you had a cosmetic treatment before that left you unhappy, even when other people said it looked good?

No

Once

Yes, more than once

Anything else you would like your care team to know? (optional)